What you'll learn
What is an escalation
How to manage escalations
How to prevent escalations
Why customers escalate
How to assess the team or company on the maturity to manage customer escalation
How AI is helping in preventing escalations
Requirements
None.
Who this course is for:
Escalations Managers
Customer Support Managers
Operations Managers
Startup founders
Executives
https://www.udemy.com/course/customer-escalations-management-and-prevention/?couponCode=FREEJULY
إرسال تعليق